Customer Information

Worldwide Shipping Costs:

 

orders up to 10 €: 3.50 €

over 10 €: 4.00 €

over 30 €: 5.00 €

over 50 €: FREE SHIPPING!

 

Returns

 

From the receipt of the goods the customer shall have a 14-day right to return or exchange the items in unused condition.

In case the right to return is applied return shipment charges are born by the customer if the value of the order is up to and including 40,00 € unless the merchandise does not correspond with the order.

Please use the return section on the bottom of the invoice attached to your order to explain your reasons and give us the information we need to refund the money.

 

Send the returns to:

 

Kool Kat Kustom

Galileistr.44

75175 Pforzheim

Germany

 

You have any Questions?

 

Send us an e-mail to hello@koolkatstore.de or message us with WhatsApp (+49 1779701001), we're happy to help you! ♥